of Balanced Performance Measurement
A regular, predictive health check for the
whole organisation rather than an assessment of the symptoms after sickness appears!
communicate the performance of the
whole organisation, not just the financial results.
measurement of factors indicating future performance not just the results of
historical actions (leading & lagging indicators).
in the long term is the perception of customers, suppliers & shareholders,
not your own perceptions of yourself.
Looks at the
performance of the driving processes not just the results.
for sustaining future performance & competitiveness.