Process Definition

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Process Improvement

Why Focus on Processes?

Business Process
Definition & Development

Business Process Architecture

Radical Process &
 Productivity Improvement

New Product Introduction
& Project Management

Management Systems

Why Focus on
Management Systems

Quality Systems - ISO 9000

Management Systems

Excellence Model (EFQM)

Performance Measurement

Management Systems

Choosing the Right System

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For most purposes process definition does not require complicated flow charting or software tools.

The aim is to produce the simplest picture that makes the management of the process clear.

With a little help your own staff will readily identify how things happen today, what does not work well, what is wasting effort and where changes can be made.

Defining a process with the people who currently do it nearly always generates a list of things to improve.

It is then possible to define and prioritise an improvement plan to change the process flow, remove uncertainties, clarify ownership and improve the working tools.

Why Processes Process Definition Process Architecture Process Improvement Project Management

QUALITY FACTORS  will work with your staff to define and challenge how your business processes currently operate.  Potential improvements will be identified and support provided in delivering the changes.

PROCESS MAP              +44 (0) 7803 148397